Why is chatonlassist.com on my bank statement?

Should you notice chatonlassist.com on your bank statement, it indicates a membership purchase with ChatOnlLearning. Subsequent to your initial membership acquisition, a welcome email containing login credentials for ChatOnlLearning was sent to you. Kindly check your inbox for this email.

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Frequently asked questions

Discover all the essential information about our product and billing.

Embark on a dynamic journey with our ChatGPT and Excel Integrated courses. Explore AI conversation in ChatGPT and combine data manipulation with AI in Excel Integrated to revolutionize decision-making.

If you see chatonlassist.com on your bank statement, it is because you have purchased a membership with ChatOnlLearning . You have received a welcome e-mail with login credentials to ChatOnlLearning after the initial membership purchase. Please check your inbox for that email.

To cancel your membership, you have several options:
  1. Contact our support agents to request membership termination.
  2. Cancel directly through this support page. Visit the "Find Your Membership" section, enter your email and the last 4 digits of your credit card, click "Search," and then click "Cancel Membership."
  3. Visit the "Cancel Membership" page in your account and click the "Cancel Membership" button.
  4. Log in to your account, go to your Profile, and click "Cancel Membership." If you have trouble finding your login credentials, please contact customer support:

    Email: [email protected]
    Phone: +420 228 880 261

    Our customer support operates Monday - Friday: 8am - 00am (CET)

An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.

Yes, we provide a 100% refund guarantee on all orders if you request a refund within 14 days of purchase.

We aim for your satisfaction with every order you make from us. However, if something isn't quite as expected, you have 14 days to request a refund under our guarantee. For all other cases, our customer support team will review your request individually, and a decision will be made accordingly.

To request a refund, please reach out to our customer support team:
Email: [email protected]
Phone: +420 228 880 261

Our customer support operates Monday - Friday: 8am - 00am (CET). We endeavor to assist you and respond to your queries within 48 hours on weekdays; however, please note that we are closed on weekends.

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If you have any questions please contact our team.
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